Refund policy

All sales are final. Because our pieces are art — much of it produced or framed to order specifically for you — we do not accept returns, exchanges, or refunds for change of mind or buyer's remorse. Please choose carefully, and reach out before ordering if you have any questions about a piece.

Damaged, defective, or incorrect items Your satisfaction matters to us. If your order arrives damaged or defective, or you received the wrong item, contact us at elias@lxartworks.com within 7 days of delivery with your order number and clear photos. We handle every case individually and will make it right — in most cases we'll simply send a replacement, so you often won't need to ship anything back. Any resolution, including a replacement or return shipping when needed, is arranged case-by-case through elias@lxartworks.com.

Original paintings and wholesale orders are final sale.

European Union 14-day cooling-off period If your order is shipped into the European Union, EU consumer law gives you the right to cancel eligible items within 14 days of receipt without justification. Items must be returned unused, in their original condition and packaging, with proof of purchase. Made-to-order, custom, and personalized items are exempt from this right where permitted by law. To exercise this right, contact elias@lxartworks.com.